shipping policy
our goal is to provide you with the best customer experience. we carefully monitor our shipping service every day to ensure the highest level of responsiveness and reliability at all times.
shipping fee:
- free shipping on orders over SGD $39.
- for orders under SGD $39, shipping fees will vary by region.
singapore: SGD $3.90
other regions: Coming soon
delivery time:
delivery times vary by region. shipping time starts once an order has been dispatched.
- In-stock items: please allow an additional 48 hours for warehouse processing before delivery.
- Pre-sale items: refer to the estimated date provided on the product page.
singapore: within 3 working days
other regions: coming soon
Kindly note that delivery times may be subject to delays due to unforeseen circumstances. all orders are processed during working hours.
important notes:
- due to the policy of our third-party logistics provider, if a parcel is declined by the recipient or cannot be delivered due to personal reasons, and multiple redelivery attempts fail, the parcel will be destroyed instead of being returned. unfortunately, we will be unable to process a refund in such cases.
- please verify your shipping address before completing payment to ensure successful delivery.
- delivery timeframes are estimates. most packages arrive within the expected period, but occasional delays may occur due to carrier issues or tracking updates. we appreciate your patience and understanding — your order is always our top priority.
- order processing may experience short delays due to external factors, but we promise to handle your order as quickly as possible.
- we take every reasonable precaution to ensure that all products arrive safely. if your order arrives damaged or incomplete, please contact our customer service team at support@abtsocks.com within 3 working days or receiving your package for assistance.
order tracking:
after your order has been successfully placed, you’ll receive an email confirming your order details. once your order has been dispatched, you’ll receive another email with tracking information so you can follow its progress.
- please note that international shipping services may vary by region. to view the exact services available, provide your complete address — including street number and building details — at checkout.
- for international orders, customs and import taxes may apply. all international customers are responsible for any duties or fees imposed by their respective countries. for more information, we recommend contacting your local customs office.